Starting Your Own Creative Agency: How to Outsource for Success

In an age where creativity is king and digital transformation is the norm, there’s no better time to start your own creative agency. But the reality for many aspiring entrepreneurs is that the road to agency success is paved with numerous hurdles — not least of which is the daunting prospect of having to do it all yourself. However, the savvy business owner knows that success is not about doing everything but doing the right things, which often includes outsourcing. In this guide, we’ll explore the strategic art of outsourcing in your creative agency, from when to do it to how to do it effectively.

Understanding the Why and When of Outsourcing

Before we get into the ‘how-tos,’ it’s crucial to understand why you should outsource in the first place and under what circumstances. Outsourcing can be a game-changer for your agency, granting you access to talent and resources that you might not otherwise afford or have in-house. Here are common scenarios when outsourcing might be your best move:

Specialized Services

Your agency may excel in graphic design, but what about more specialized services like 3D animation or copywriting in multiple languages? These are areas where outsourcing can inject high-quality, expert knowledge into your projects without the ongoing cost of a full-time employee.

Business Growth and Flexibility

If your agency is growing or you’re working on a large project that requires more man-hours than your current team can deliver, outsourcing can help you scale up quickly and efficiently. It allows you to take on more work without having to increase your permanent workforce.

Cost Savings

Outsourcing can often be more cost-effective than hiring full-time staff, especially when you factor in the additional costs of onboarding, training, and benefits. With a global marketplace of talent, you can find competitively priced resources to keep your bottom line healthy.

Focus on Core Competencies

By handing off tasks that are outside your agency’s core competencies, you can free up your time and your team’s time to focus on what you do best, whether that’s client relations, strategic planning, or the creative process itself.

Choosing the Right Outsourcing Partner

Once you’ve identified that outsourcing is the right move, the next step is choosing the right partner. This decision is critical as it will directly affect the quality of your work and, by extension, your agency’s reputation. Here’s what to look for when selecting an outsourcing partner:

Expertise and Experience

The ideal partner should have a wealth of experience in their respective field and be able to demonstrate a solid track record of successful projects. Look for expertise that complements your services and brings extra value to your clients.

Cultural Compatibility

Though often overlooked, cultural compatibility can make a significant impact on your collaboration. A partner who aligns with your agency’s work ethic, values, and understanding of client needs will ensure a smooth working relationship.

Clear Communication

Effective communication is key, especially when working with remote teams. Your outsourcing partner must be able to maintain clear, open lines of communication to ensure that everyone is on the same page.


Your agency’s needs might grow or change, and your outsourcing partner should be able to scale their services up or down in response. Flexibility is crucial in maintaining a dynamic and responsive operational model.

Security and Reputation

Trust is paramount when it comes to outsourcing, especially when sensitive client data is involved. A reputable partner with stringent data protection protocols can provide peace of mind and maintain your agency’s good standing.

Maximizing the Outsourcing Experience

Outsourcing is more than just finding someone to do the work; it’s about creating a partnership that enhances your agency’s capabilities. Here are strategies to maximize your outsourcing experience:

Onboarding and Integration

Take the time to onboard your outsourcing team properly. Introduce them to your agency’s brand, culture, and workflow processes. The better they understand how you work, the better they can support you.

Regular Check-ins

Maintain a regular cadence of check-ins to review progress, provide feedback, and adjust course if necessary. This keeps your outsourced teams engaged and aligned with your agency’s objectives.

Documented Processes

Have clear, documented processes for your outsourced work. This ensures consistency and reduces the amount of time your internal team spends managing and overseeing these projects.

Build a Community

Treat your outsourced teams as an extension of your agency. Encourage collaboration, share best practices, and build a community that fosters creativity and innovation.

Feedback Loops

Establish a feedback system that both your internal and outsourced teams can use. Constructive feedback is crucial to improving performance and maintaining high-quality standards.

Continuous Improvement

There’s always room for improvement, and working with outsourced partners is no different. Regularly review your processes, the quality of work, and the partnership in general to identify areas for growth and enhancement.

Risks and Mitigation

Outsourcing, like any business strategy, is not without its risks. Common pitfalls include miscommunication, quality control issues, and turnaround time delays. Mitigate these risks by:

Having a Contingency Plan

Always have a backup plan in case your outsourcing partner is unable to deliver. This could mean having a secondary resource or the ability to quickly shift work back to your in-house team.

Setting Clear Expectations

Define project requirements, deadlines, and expected outcomes clearly from the beginning. Leave no room for misinterpretation, and ensure your outsourcing partners know exactly what is expected of them.

Utilizing Technology

Leverage project management tools, communication platforms, and shared workspaces to keep everyone connected and on track. These technologies can greatly enhance collaboration and oversight.

Legal and Contractual Protection

Protect your agency with legally binding contracts that clearly outline the scope of work, payment terms, and intellectual property rights. Legal protection is essential, especially when working across international borders.

The Evolution of Outsourcing in Your Agency

As your agency grows and your experiences with outsourcing accumulate, you may find that your approach to outsourcing will evolve. You might start with simple, one-off projects and eventually build longstanding partnerships. In some cases, you might even expand your service offerings to include the provision of services you previously received as an outsource.

Understanding that outsourcing is not a one-size-fits-all solution but a dynamic and adaptable tool in your agency’s arsenal will enable you to leverage it to its fullest potential. Be open to experimentation and learning from each venture, and your creative agency will be well-positioned to thrive in an increasingly competitive and globalized market.


Outsourcing is an opportunity for your creative agency to grow, adapt, and thrive. By strategically selecting the right partners, maintaining clear communication and expectations, and continually improving your processes, you can integrate outsourced work seamlessly into your agency’s core functions, providing your clients with an enhanced level of service and expanding your business’s horizons.

Whether you’re new to the game or looking to revitalize your established agency, the power of outsourcing cannot be overstated. It’s time to redefine what your agency is capable of and chart a course towards a successful, scalable, and resilient business model. Start today, and watch as your agency reaches new heights of creativity and profitability.

98 Buck Social is here for all of your outsourcing needs!

Visual Appeal: Eye-Catching Images and Videos for Social Media

The Power of Storytelling: Captivate Your Audience with Narrative Magic

Mastering the Art of the Hashtag: How to Get Your Content Seen

Content is King, But Context is Queen: Crafting Paid Ads that Convert

Have any questions?

We have answers.

Can you help me grow Instagram followers?

We partner with Socialboost to help build Instagram followers. Click the link below to enroll. Plans start at $59/mo.

What photos or videos do you use?

By default, we can use the photos you have on your website as well as utilizing the plethora of photos available to us within our royalty free library.

If you have photos or videos for us to use, depending on your subscription, we welcome you to upload them into a Google Drive folder and share that link with us!

Looking for custom videos?  Some of our plans include videos or you can add them to any plan starting at $98/mo!

How do you mimic my branding colors and style?

As mentioned above, depending on your plan, we can use whatever you’d like to provide us! If not, we’ll resort to using your website or our royalty free library.

That being said, we can come up with custom graphics that suit your branding style as an add-on to your posting subscription.

$98/month for 3 custom graphics each week
$148/month for 5 custom graphics each week

Note: The cost of custom graphics is on top of your monthly subscription cost

What is content review & approval?

Content review and approval is where your social media content creator sends you a weeks worth of posts, prior to their designated publication time the following week.

This way, you will have the chance to give us feedback on each post in case you’d like us to make a minor edit.

Note: One round of editing per post permitted, depending on your plan.

What are the results I can expect from your posting services?

The idea behind consistent posting onto your social media pages is to keep them active with content that promotes your business solutions, educates your audience to showcase your expertise and to also keep things lighthearted, it’s social media after all!

There’s nothing worse for a business than to earn someone looking into what you do, only for them to see a barren social media page. To them, it may appear that you are out of business or potentially a scam.

We are often asked about growing followers and generating sales or leads. These are great goals to have but please understand that those goals are better obtained through paid advertising campaigns.

For more information on paid advertising, please visit our paid advertising services.

Do you use a posting scheduler and how do you get access to my business pages?

We are fortunate to be partnered with to utilize their excellent scheduling platform.

By signing up for our content services, we will set you up with your own Cloud Campaign workspace depending on your plan.

During onboarding we request admin access to your social accounts using a secure platform. This allows us to manage the occasional disconnect when the platforms push out updates.

Furthermore, with your own workspace you are welcome to view and edit content at your leisure!

Why do my posts say “Posted by Cloud Campaign”

We use Cloud Campaign, which is a 3rd party app, to scale social media management and posting. When a post says “Posted by Cloud Campaign”, it is only the admins of your company page that can see this and not your followers.